| Reservation and confirmation
|
In an emergency case, you can call our customer service in 24 Hrs. to make a reservation which must
be proceeded in advance at least 3 business days. Nevertheless, the reservation confirmation is based on
number of available limousines; additionally, the payment must be made in full price, by which the process
must be completed before the travel date or the date specified. If the deposit is not made, it possibly
causes cancellation |
| |
| Luggages size |
Big luggages = 28" x 20" x 12" (including the wheels and the handles) |
| Hand Luggages = 22" x 14" x 9" (including the wheels and the handles) |
| |
| Modification |
You may modify the details of travel date, and the meeting point. Nonetheless, it is to be aware of whether
the limousine is available to serve you or not; in addition, you should concern the cancellation topic if you
expect to cancel the service. |
| |
| Cancellations |
The reservation cancellation, after the confirmation and the payment are completed, we shall calculate no fees
for the cancellation informed in advance, prior 14 travel days. Nonetheless, for the late notification, there will
be 10% deduction fee from the total; the deduction of 50% will be calculated if |
| |
- Peak season The cancellation is informed less than 7 Days prior the travel.
- High season The cancellation is informed less than 4 Days prior the travel.
- Low season The cancellation is informed less than 2 days prior the travel. |
|
| Traveling Seasons |
- Peak season is between December 20th and January 10th and holidays / celebration days of all year long.
- High season is from January 11th to April 30th
- Low season starts from May1st to December 19th |
| |
| Urgent reservation condition (3 days or less, prior reservation) |
In case of urgent reservation (less than 3 days), we reserve our rights to fine you in full amount of money if
there are any changes in any important details or in case of reservation cancellation.
The payment via credit cards is to be charged 5% extra from the total. If the passengers do not appear or late
show up more than 2 hours from the appointed time, we do not reimburse you for the reservation money. |
| |
| Accident or Force Majeure |
In case of accidents, broken down limousines, or any force majeure, which are not predictable or controllable,
we will provide you the same/ closet type of vehicle to continue the travel without extra costs. If the customer
does not satisfy the representative vehicle, we are please to pay the customer back in full amount of money.
For the customer who chooses travel insurance, the insurance company will be responsible for the missed flight |
| |
| Additional time and Extra distance |
Our company will not calculate for the waiting time in any places other than the airport, which is not over
15 minutes. If the waiting period exceeds 15 minutes from the appointed time, the customer will be charged
in hourly.
Over time/ kilometer charged rate |
Minivan |
Limousine |
Veto |
Limovan |
Commuter |
Volvo |
Camry |
Captiva |
Altis |
1 hours/ 25 kilometers |
2,700 |
1,500 |
2,000. |
1,000 Baht. |
1,000 Baht. |
1,000 Baht. |
1,000 Baht. |
|
| |
| Payment method |
For your convenience, there are 3 methods to make your payment. After the full payment is rendered, it is to be
considered as the reservation conformation is complete. Then, we will issue you the evidence of booking
confirmation together with details of the chauffeur. |
1. Pay by cash
We merely accept cash in Thai Baht directly when the payment is made in our office or our driver |
2. Bank Transfer & Deposit Payment
we accept the payment with the transference method; please call our agent at 086-375-6972 to be informed
about the account number. within 24 hours, our staff will contact you to inform your completeness of the
payment.
Please make the payment as it is specified concerning the purchase order, mail order, or confirm with
a staff of our customer service
All bank surcharges and fees relating to such payment are in your own responsibility, no deduction form
the total payment
After the payment is completed, it is essential to affirm us as soon as possible by ( Scanning and mailing ,
Faxing : 66-02-308-8355 to 56 ,Calling our agent : 66-02-308-8383 (please note the agent name)
Informing us the transference via the contact form, on our website. The information must be accurate and
elucidated by clarifying the total of transferred money, time of transference, your name, contact number,
and other useful information
|
3. Credit Card Payments on Internet
3.1 Credit Card Utilized to Make Payments on Internet
We, Huahin Taxi, accept payments on internet or online payments with VISA card or MasterCard only |
3.2 Payments with the VISA card
VISA card issued in Thailand
we accept the payments from the card of yours which is activated and passed the security system for the online
utilization, which is so called Verified by VISA (VbV)only. Presently, there are Thai leading financial institutions or
banks supporting such service:
VISA cards issued outside of Thailand
If your card is issued by any non Thai financial institutions, we accept the payments from the card of yours which
is activated and passed the security system for the online utilization, which is so called Verified by VISA (VbV) only.
Hence, please contact your card issuer directly to acknowledge more details.
|
3.3 Payments with the MasterCard
MasterCard issued in Thailand
We accept the payments from the card of yours which is activated and passed the security system for the online
utilization, which is so called MasterCard SercureCode (MCSC) only. Presently, there are Thai leading financial
institutions or banks supporting such service:
Master Cards issued outside of Thailand
If your card is issued by any non Thai financial institutions, we accept the payments from the card of yours which
is activated and passed the security system for the online utilization, which is so called MasterCard SercureCode
(MCSC) only. Hence, please contact your card issuer directly to acknowledge more details
|
3.4 Payment Cancellation
Eventhough your payment is operated, concerning the inaccurate payment under 3.2 and 3.3, we reserve our
rights to deny and cancel such payment. Regarding the cancellation, we will inform you via your e-mail address
or any contacts you specified. Such cancellation may cause your order(s) of the products and/or services to be
incomplete |
3.5 Return Payment
Due to the cancellation under 3.4, the full amount of money you paid will be return to your card within 5-20
business days (based on the policies of your card issuer). Please, note that such cancellation will be rendered
without the fee deduction. If you expects us to supply your needs concerning the order(s) of products and/or
services, we suggest you to contact our sales agents as soon as possible to assist you.
|
3.6 Enforcement, Modification, and Requirement
It is to be understood that the online payment terms and conditions are applied to all products and services
which their payments are made with the credit card; furthermore, it is to be considered that the customer or
service utilizer, who pays with such method, agrees to all terms and conditions. Moreover, the customer waives
to file a complaint or charge us for any compensation, which might happen based on the possibility of cancellation
on the order(s) of products and/or services, when the payment is made inaccurately and/or not following the
payment terms and conditions as clarified
If you have any inquiries regarding the credit online payment terms and conditions, please contact 086-375-6972
or email info@huahintaxi.com
We reserve our rights to modify, amend, or cancel the credit card online payment terms and conditions without
prior notice.
|
| |